Our Support Staff

Receptionist

Joanna is a medical assistant and Texas transplant who has brought the perfect combination of empathy, organization, and medical knowledge to the front desk. We greatly rely on her kindness, caring, and slight bit of “Don’t mess with Texas” sass.

Medical Assistant

Erica Mora’s passion for helping others grew from caring for her parents and parents-in-law, inspiring her to pursue a career in healthcare. Raised in Mexico, she moved to Reno in 2001 and has been part of the community ever since. Erica’s love of learning led her to take English classes at Truckee Meadows Community College (TMCC), where she later became a certified Medical Assistant.

Medical Assistant

Michelle is a true renaissance woman: trilingual, well-traveled, and a graduate of both international affairs and neuroscience at the University of Nevada, Reno.

Chief Operating Officer

Tammy Soong is Dr. Thunder’s wife and the Jill-of-all-Trades at Thunder Pain and Wellness. She’s still not entirely sure how she ended up working at the office, but she thinks it has something to do with the fact that she finds her husband’s work extremely worthwhile.

Office Manager

Gina Strasser has more than 25 years of management experience, including more than a decade as the operations manager and project coordinator at C*A*R*E Chest. She oversaw operations for Howard’s Chevron, which she managed with her late husband, Carl. Most recently, she was the executive director for the Modern Widows Club.